'Don't Push Me Cause I'm Close to The Edge...

So this airline attendant lost it, no he completely lost it. But I know
how he feels, and most of us in the customer service field should too.

For those who don't know what I mean, picture this. A customer comes to
your county, and you have your back turned cause you're working on
smething else. Lets say that you're cytting vegetabkes. The customer
says, 'hey you', while snapping his fingers. Also he moitioning with his
hand like come here, very quickly. He tells you that he is in a hurry,
so don't get his sandwich order wrong. Happened to me.

First off, I'm pissed cause he snapped his fingers to get my attention.
What am I to you a dog? Then he states that I am about to get his order
wrong, which I don't. See, customers do this and this shit pisses me tha
fuck off. Its not his fault or yours, its the owner of the business. Let
me explain.

Since we are in hard times, and everyone is hungry for that dollar, all
businesses are trying to attract the most business, with making the most
profits for themselves. That saying that the cuatomer is always right
is...BULLSHIT !! Yeah, I said it, BULLSHIT. See, the owner will kiss
that customers ass so that that customer feels special. And once that
customer has it in his or her head that he 'is' special cause the owner
stated so, or the owners action did so, that cuatomer will puch it as
far as he can. But the owner isn't the 'front line soldier', we are,
customer service reps. No matter what we say, the owner will always
believe the customer or say some shit that the customer is having a bad
day.

That's shooting up in CT for example. You know what those bitches had
the nerve to say. That Black guy stated that the re were some racial
iisues going on in his workplace, but 'they' said that there was no
'wriiten' proof that there was. Yeah sure, like the owners were really
going to address that issue being that that guy was the only Black
person working there. People will ALWAYS say..'no there was nothing like
that going on here'. They won't believe his family cause his family said
that he WAS having those problems there, and this guy can't speak for
himself cause he's dead. Sometimes, just like the Flight Attendant, you
have to take matters in your own hands.

So in the long run. If you disrespect me when you come to my counter, I
will let you know in a clam voice that you can't and won't do that to
me. Okay..bye.
--michaelchappell